Your privacy is our priority. This document clearly explains what data we collect, why it is needed, how it is used and the security measures we implement to ensure your information remains safe at all times on the wm996 platform.
Six core pillars underpinning the wm996 privacy and data protection policy
All data transmitted between your device and wm996's servers is protected by integrated 256-bit SSL encryption — the same security standard used by major banking institutions.
Members' personal data may only be accessed by wm996 staff who have been granted specific authorisation and have a legitimate business need to do so.
Wm996 never sells, rents, or shares members' personal data with third parties for marketing purposes or any unrelated commercial purpose.
All data is stored on servers protected by multiple layers of physical and digital security, including intrusion detection systems and 24/7 monitoring.
The wm996 privacy policy is built on Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure that player rights are protected in accordance with applicable legislation.
You have the full right to access, correct, request deletion of, and restrict the processing of your personal data stored on the wm996 platform.
Our Commitment: wm996 takes the privacy of every member seriously. This policy is written in plain, easy-to-understand language — not filled with confusing legal jargon — so you truly know how your data is handled.
This Privacy Policy describes the practices of wm996 ("we", "Platform") regarding the collection, use, disclosure, and protection of personal data when you use the wm996.vip website, our mobile app, or any related services.
Wm996 operates with a firm recognition that privacy is a fundamental user right. We are committed to ensuring that all personal data you share with us is handled responsibly, transparently, and in accordance with applicable Malaysian legislation, particularly the Personal Data Protection Act 2010 (PDPA).
By using the wm996 platform, you agree to the terms of this privacy policy. If you do not agree, please discontinue use of our platform. This policy should be read together with Terms and Conditions which forms an important part of the overall agreement between you and wm996.
Wm996 only collects data that is strictly necessary to provide a safe and quality service to our members. Data is divided into two main categories:
Data you provide directly:
Data collected automatically:
| Data Type | Description | Purpose |
|---|---|---|
| Device Data | Device type, operating system, browser version | Platform optimization |
| IP Address | IP address at time of access | Security & fraud detection |
| Activity Log | Game records, dates, times, wagering amounts | Customer support & audit |
| Location Data | General area based on IP (not exact location) | Geo-compliance |
| Cookie Data | User preferences, login sessions | Enhanced user experience |
Every piece of data collected by wm996 has a specific and lawful purpose. We do not collect data excessively or for undisclosed purposes. The following are the primary purposes of data processing on the wm996 platform:
Data Minimization Principle: wm996 only processes data that is strictly necessary for the stated purposes. We do not collect personal information that is irrelevant to the platform's operations.
Wm996 maintains a strict policy against sharing members' personal data. As a general rule, your data is not shared with any external party except in the following limited and justified circumstances:
All third parties working with wm996 are bound by strict data protection agreements. They are only permitted to use data for the specific purposes defined and must adhere to security standards equivalent to those of wm996.
Wm996 implements multiple layers of technical and organisational security measures to protect members' personal data from unauthorised access, leakage, alteration, or destruction:
While we implement all reasonable measures to protect your data, no data transmission over the internet or electronic storage method can be guaranteed 100% secure. In the unlikely event of a material security breach, wm996 will notify affected members and the relevant authorities within the timeframe required by law.
The wm996 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you browse our website.
The types of cookies used by wm996 include:
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some wm996 platform features.
As a wm996 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
To exercise any of these rights, please contact the wm996 support team via 24/7 live chat in our app or website. We will process your request within 14 business days. In certain cases requiring further review, this period may be extended to up to 30 days, with prior notice given to you.
Wm996 retains members' personal data for as long as your account is active or as long as it is needed for the purposes stated in this policy. After account closure, certain data will be kept for the minimum period required by law — typically between 5 and 7 years for financial records, to meet audit and anti-money laundering reporting requirements.
Data that is no longer required will be securely deleted using methods that ensure it cannot be recovered. The data deletion process is carried out periodically in accordance with wm996's internal records management schedule.
The wm996 platform isnot suitable for anyone under the age of 18. We do not knowingly collect or process personal data from children. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be terminated.
Parents or guardians who believe their child has registered on the wm996 platform are urged to contact our support team immediately so that appropriate action can be taken.
Wm996 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. Any material changes will be communicated to members via in-app notifications or website announcements.
We encourage you to review this page periodically. The "Last Updated" date at the top of this document reflects the date the most recent amendment was made to this Privacy Policy.
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, you may contact the wm996 team via:
We are committed to responding to all privacy-related inquiries within 3 business days. For more complex requests such as data access or deletion, the processing period is as stated in Section 7 above.
Member privacy and security are wm996's top priorities. Register your account today and enjoy over 500 games with the peace of mind that your personal information is protected at all times.